Please note: Making a payment for past due accounts does not insure same or next day pick up. If your account is past due and you are not sure your payment will be posted prior to your pick-up day, please contact our office to make other payment arrangements.
**If you have not already done so, please read before you login**:
You will need your account number and access code to create your online account. Your access code is located on your statement or invoice. When entering your account number, omit the second dash and last number. Thereafter, you will only need your Login ID and password to gain access to your account. **If you transfer service, you will need to create a new Login. A new account number will be assigned to you and will be shown on your next statement/invoice along with an access code to create the new Login.** Once an account has been closed, you will no longer be able to access that account online.
You may sign up for recurring payments by selecting “options” and “start automatic pay” then follow the on screen instructions. Please note: You will need to pay your current bill by the due date shown on your statement/invoice. Automatic payments will not be registered to start until your next billing cycle. You may, however, contact our office and we will place your current bill on automatic payment. Payments are processed on the 10th of the month.
You may also change how you receive your statement/invoice by selecting “options”, then “billing options”.
Allow 2 business days for your payment to be applied if making payments Monday-Thursday. Payments made after 12:00 p.m. Friday will be posted to your account the following Wednesday or Thursday.
If you have any questions about your account, please contact our office at 641-623-5691.